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Glossary

Lead scoring

Lead scoring is the practice of ranking leads by their likelihood to buy, using signals like stated needs, budget, engagement, and on-site behavior.

Scores are commonly bucketed as hot, warm, or cold to set follow-up priority. Modern scoring combines what a lead says in conversation with what they did on the website before and after identifying themselves.

Reading is slower than asking

LIA is trained on everything in this library. Ask her directly, it's the fastest product tour we can give you.